Sometimes you would like to have an immediate answer to your burning questions. Exactly for this purpose I collect frequently asked questions in this overview and have of course already answered them.
Is the answer to your question not included? Or would you like to know more?
Then feel free to write me a message.
<< Advice >> Can I get a recommendation?
If you don't know which design can be used for your bridal hairstyle or if you vary between several designs and/or generally want to hear my recommendation, I can help you with your choice via e-mail. Feel free to write me a message and if you like, forward me photos, so I can get a better feeling for your dream bridal styling.
Please let me know your wedding date and budget so I can consider your wishes.
When should you get in touch?
A good time to think about hair accessories is when you have found your wedding dress and you have a basic idea for the bridal hairstyle. By that I mean whether it should be an updo or you want to wear your hair half-open, as a romantic braid, etc.
Please plan for consultation, preparation & shipping of the jewelry 2-4 weeks.
What do I need to know from you?
It would be helpful if you could answer the following questions:
- What's your hairstyle?
- Do you prefer silver or gold?
- Can they be real pearls or glass beads?
- What about rhinestone? Is it allowed to sparkle?
- Do you like my silk flowers?
<< Delivery time >> How fast can you deliver?
The delivery time varies depending on whether jewelry piece is in stock or made to order.
Jewelry ready to ship is marked with a delivery time of 3-7 days within Germany.
Shipping time of Hermes & DHL
You can find the usual processing and delivery time of the shipping service providers here: Payment and Shipping
<< Guest order >> Can I order as a guest?
How to order as a guest in the online-shop
After you clicked "add to cart" on the product page, you will be automatically forwarded to the cart. Optionally you can click on the in the menu. Please click the button "proceed to checkout" below on the cart page. cart symbol
Proceed to checkout
After you clicked "Proceed to checkout", the note "Continue without creating an account? Click here" will show up on the top. Please click the link in the note.
Then you can enter all the details for an order.
Do you ship worldwide?
Generally yes, but it depends on the sales platform you choose for your order.
The delivery area of the official online shop on fleurbleuedesign.com is limited to Germany, Austria and Switzerland and all other EU countries.
EU : Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden & Norway
FLEUR BLEUE DESIGN sells on Etsy
Etsy is an international marketplace where FLEUR BLEUE DESIGN is represented with a store. As a retailer, I can use it to process and ship orders worldwide. There are no additional fees for you. Other countries than the ones mentioned above are maybe also possible after arrangement.
Corona update (as of April 2021)
The pandemic unfortunately has a strong impact on international shipping regarding transport routes, transport times and also transport costs. So the shipping with tracking from Germany to the USA is currently about 45€ and can take 60 or more days by ship!
Can I track my shipment?
Yes, I generally ship all orders with tracking only. I will forward you the shipment ID as soon as possible on the day of shipment.
Where can I find bridal styling inspirations?
Bridal styling examples
Various examples of bridal stylings with bridal hair accessories from FLEUR BLEUE DESIGN, can be found here:
Where can I find tips about hair jewelry & accessories?
Can I combine a veil with hair accessories?
Yes, that's a very nice idea. As a bridal stylist, I'm convinced that you do not have to choose between veil or hair jewelry. Both can be wonderfully combined or used one after the other. In my blog post you can see my tips and various examples of bridal styling.
Can I combine real flowers with hair accessories?
Yes, flowers can usually be beautifully complemented with hair accessories. This gives the bridal hairstyle a romantic touch. Have you ever thought of using fresh green instead of flowers? In fact, there are only a few varieties of flowers that I have found during my work as a bridal stylist are suitable as hair ornaments. For detailed information and many tips on this topic, see my blog posts.
Silk samples / swatches of the silk flowers
The silk flowers of FLEUR BLEUE DESIGN are small treasures and are created in several steps by hand. The finished flower has a special & characteristic firm texture - different from what you might know from "so-called silk flowers". This is a deliberate effect and ensures that the silk flowers stay in shape and you can enjoy them for a long time. Read more about the creation of silk flowers.
Order a sample
If you want to get an impression about color & texture, I offer free silk samples. You can easily order the sample by e-mail or directly in the online shop. This service is completely free and without obligation for you. All I need from you is your name and address.
Where can I buy your jewelry?
All jewelry pieces can be ordered directly in the german online shop. A large selection is also available at the international market place Etsy - where you also can find english product information.
Do you have a retail store?
Unfortunately, there is currently no store or showroom where I can advise you personally. Nevertheless, I would like to support you in the choice of hair jewelry and am available for a hair jewelry consultation by mail. You can find more information in the FAQ section Advice.
Can you make something new for me or adapt something?
Experience has shown that completely new custom designs as well as adjustments or changes to my existing designs are very labor intensive and time consuming. It often happens that the desired material is not in stock and has to be organized separately. All this causes higher costs for the customer and cannot be offered for free.
Adjustments to my jewelry pieces
Adjustments or changes to my existing designs may be possible. Please write me a message with your wishes. Please let me know the desired date until when you would like to have the piece of jewelry and also tell me your price idea. Only when I can estimate whether your wishes can be realized in the available time, I can contact you with a cost estimate. Please note that custom-made products are generally excluded from return. Of course I will coordinate with you in the work process to make sure that everything fits. For this we should definitely allow enough time.
Special designs on special request
Unfortunately I do not accept requests for individual custom-made products (e.g. you have seen something you like in another store). I respect the work of other designers and do not copy anything.
Styled Shoot planned?
You're planning a photo shoot or have an idea for another project and are looking for matching hair accessories? Then drop me a line and tell me more.
You can have a look in my portfolio to see some of the projects I did in the past.
Digital gift cards from 25.-€
You can order gift cards for my online shop and give them away. This is already possible from an amount of 25.-€.
Currently I only offer digital gift cards. I.e. you will receive a code by mail, which can be entered directly in the online shop during the order process.
Is an individual gift card value possible?
Yes, if it is higher than 25.-€. Please write me a message with the desired amount and let me know if you want to pay by bank transfer or PayPal. Afterwards I will forward the invoice to you. As soon as I can register the receipt of payment, I will forward the gift card with code by mail.