Deutsche Version
Payment methods
You can pay your order via bank transfer or PayPal. The necessary information will be displayed directly after your purchase or forwarded by e-mail.
Digital Products – DIY
You will receive the step-by-step instructions as PDF.
After receipt of payment I will forward you the download link within 24 hours.
Shipping information
I deliver from Germany.
National shipments within Germany I send with Hermes, GLS or DHL. International shipments I send with DHL or Hermes.
Delivery area – Online Shop
Orders via the online shop I deliver to: Germany as well as to Switzerland.
Update 2023: Unfortunately, I no longer deliver to Austria.
Delivery area – Etsy Store
Through the international marketplace Etsy I can handle worldwide orders.
Update 2023: Unfortunately, I no longer deliver to Austria.
Update 2022: Unfortunately, I no longer deliver to France.
Shipping costs
Germany
Shipping fee | 5.-€
Free shipping from 100.-€ order value
Switzerland
Shipping costs | 25.-€
all other EU countries
Shipping costs | 15-35.-€
Please inform yourself about possible customs duties and import taxes –
these are at your expense and have to be settled directly.
Shipping tracking
I ship all orders with tracking only.
I will forward the tracking ID as soon as possible on the day of shippment.
Shipping time
Here you can find an overview of the usual shipping times of Hermes or DHL.
Germany | Hermes: 2-3 days | DHL: 1-2 days | GLS: 1-2 days
Switzerland | Hermes: 4-9 days | DHL: 4-7 days
EU | Hermes: 2-8 days | DHL: 4-8 days
If you want to have more information about the transportation time of an international delivery, you can use the following links:
Hermes
DHL and select the destination country
GLS
Express shipping
Unfortunately I do not offer the option express shipping.
Gift wrapping
Every order is something special for me and will be treated like a gift.
Your piece of jewelry comes to you nicely wrapped.
